Charged twice per month

[blackpanzer666]

Hello 

I find myself in a situation since a few months where i being charge twice for a premium account. Once through Spotify premium and once by vodafone and although i want to stay premium - vodafone have said i need to cancel the account with you??

This is very confusing as i dont want to loose any playlists or my actual account.

Which one do i have to cancel and how?? Please help!

Thanks

[Luke]

Hey @blackpanzer666,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!