Help Wizard

Step 1


Charged twice per month

Charged twice per month



I find myself in a situation since a few months where i being charge twice for a premium account. Once through Spotify premium and once by vodafone and although i want to stay premium - vodafone have said i need to cancel the account with you??


This is very confusing as i dont want to loose any playlists or my actual account.


Which one do i have to cancel and how?? Please help!


1 Reply

Hey @blackpanzer666,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts