Charged twice within the same month

[Adz26]

Hi,

I have been charged £9.99 at the beginning and at the end of March. Is this because I had to update my payment method towards the end of March? Does this mean I won't be charged in April? The description is worded differently on my bank statement.

Thanks Adam

[MattSuda]

Hey @Adz26

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[Adz26]

Thanks for your help.

[MattSuda]

You're welcome