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Charged twice

Charged twice

Last month 3/15/2017, i was charged 99DKK (danish money) for my subscription. I planned out that was the last month i would use premium, and just cancel my subscription som days before the next payment. But then i checked my bank account today 4/2/2017 and Spotify already charged me 99DKK again, and it hasn't even been a month. Now i cancelled my premium just to make sure that spotify wouldn't take my money too early again. I really want my money back. Heeeelp.

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Hello ellamr,

 

For help with this please see: 

 

https://support.spotify.com/us/account_payment_help/payment_help/canceled-but-still-charged/

 

Their is also a link on that page to Spotify's refund poilicy.

 

Hope this helps!

 

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos! 

 

 

Robert_WRock Star 11
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