Charging me money

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Charging me money

Casual Listener

I did not pay for the spotify subscription and spotify is charging me 10 dollars so I canceled my subscription and it still charged me 

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Re: Charging me money

Rock Star 24
Rock Star 24

Hey @Rmonet89,

 

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

MaximRock Star 24
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Re: Charging me money

Casual Listener
All it said was "welcome to premium" ughhh
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Re: Charging me money

Rock Star 24
Rock Star 24

It sounds like you didn't complete the cancellation process. Please give that another try via your subscription page. You'll then receive a confirmation email shortly after that. 

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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