Cobrança indevida de R$7

[Mavi0]

Olá!
Alterei a forma de pagamento no app e cobraram em minha fatura do cartão o Valor de R$7,00. Queria saber sobre o que se trata esta cobrança?

[OscarDC]

Hey @Mavi0,

Thank you for reaching out to the Community. Hope you don't mind me replying in English, as that's the official language of the Community! We also moved your post from the Chats section to one of our Help boards as it fits better here.

When you change your payment method, sometimes the payment provider needs to make a small charge to verify if the transaction is legit or not. The charge is automatically refunded to your payment method after the verification, but the time may vary between banks. So in this case, we'd recommend checking the status of the payment on your bank statement. If the payment shows as pending or processing, this is a temporary authorization charge made by your payment provider.

Hope this helps. If anything else comes up, the Community will be here for you.