Cobranca indevida de 10 reais ao alterar a forma de pagamento

[Brandow_Buenos]

Fiz a mudanca na forma de pagamento na conta Spotify e fui cobrado 10 reais. Vi alguns topicos que falavam que depois de 2 dias uteis eles ressarciam o dinheiro, porem ate hoje isso nao foi feito.

[SergioDavid]

Hey @Brandow_Buenos, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Portuguese, you can reach out to us via email.

If your payment didn't go through, the funds should get back to you within a few business days.

For now, you can reach out to your bank for more info on when the funds will get back to you.

Hope that helps.