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Cobro adelantado

Cobro adelantado

Mi plan es Spotify premium, soy de México, tengo un Motorola g7 power con Android pie (9).

Mi problem es que se me cobró 12 días después de haber hecho el pago, pague el día 30 de junio y se me cobró el día 12 de julio 

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1 Reply

Hey, @Oppo1 
Welcome to Spotify Community and thanks for reaching out here!

I hope you don't mind I'm answering in English...

This happens sometimes when one of the months was paid with a delay. If you pay for Spotify Premium using a card when Spotify cannot get the payment on the correct billing date, it continues trying to get it two times after, so sometimes it can happen that you be billed twice in a short time period. You can check out your receipt page and check when you're billed usually, and then you can take an overview of your payment details.

Also, there are other possibilities, take a look at this following support article to get additional information:

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
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