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College Student Offer Denied, But Still Paying 4.99?

College Student Offer Denied, But Still Paying 4.99?

Hi to any one reading,

I was billed 4.99 a couple minutes ago but I was told by the website I am not Currently a College student. I don't have any records with 3 pieces of mail but I still have my Student E-mail and Photo I.D.

Since this has occured I don't even want Spotify. I would like my money back as my account shows that it is not a payed subscriber.

1 Reply

Hey @zfb0fybxjkcq0bb,


If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

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