Commercials playing on premium

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Highlighted

Commercials playing on premium

Casual Listener

Plan

Premium

Country

Slovakia

Device

PC

Operating System

Windows 10

 

My Question or Issue

Why do I have to listen to aggressive political ads when I pay a premium account. You angry me today !!!

Political advertisements of SMER and VLAST

 

Today 7:30 (CET) twice, then it didn't happen again

Screenshot_4.jpg
3 Replies

Re: Commercials playing on premium

Rock Star 22
Rock Star 22

Hey @MartinXXXXX, thanks for reaching out to the Community!


I'm sorry to hear this.

Does this happen when you're listening to a podcast or when you listen to music in general? 

 

You can also check the status of your account here.

 

Keep me updated.

Billy-JRock Star 22
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Highlighted

Re: Commercials playing on premium

Casual Listener

It only happened this morning, not yet repeated.

Probably some bug in the system.

Highlighted

Re: Commercials playing on premium

Rock Star 22
Rock Star 22

Hey @MartinXXXXX,

Okay, if it repeats again just reply here and let me know when the ad appears or if it happens when you're listening to a Podcast.

 

Have a great day!

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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