Hi there, I've looked everywhere I can but can't find a specific answer to clear up this confusion:
In the T&C for gift cards (https://www.spotify.com/us/legal/gift-card/) it says clearly that "cards do not expire, and no inactivity fees or service fees apply."
On the support website, however, it says that "gift cards are valid for 12 months from date of purchase." (https://support.spotify.com/us/account_payment_help/subscription_information/spotify-gift-cards/)
So which is it? Can I sit on a gift card that I purchased online for more than a year or do I have to use it within that year? If it is the latter, I suggest you make that more clear in your T&C because it's quite confusing.
Thanks for the help!
Solved! Go to Solution.
I've had an update from the teams backstage and they've said that you're gift cards in the US have no expiry date!
The right folks have been notified about the error in the information that you read and are looking to amend this as soon as possible!
If you need anything else, let me know