My Question or Issue
I was on a spotify free trial until march 14. on the 14th I signed up for a family subscription yet I still got charged for a basic premium account, and now I see that my next family subscription payment is due in early april. I confused why I was charged for a regular premium account even though I signed up for the family subscription that day and the family subscription charge is coming only a few weeks after i was charged for the premium fee.
Solved! Go to Solution.
When you upgrade from regular Premium to Premium for Family, your billing date will be brought forward - this is why 3 April appears as your billing date, rather than 14 April.
This is because the charge of 9.99 CAD for regular Premium has been applied to the Family plan. Since the Family plan costs more, your Premium time will be shortened to approximately 20 days.
After this, your billing date for the Family plan will be 3 April every month, and you will be charged the price of the Family plan (14.99 CAD).
I hope this helps! If you have any more questions, just let me know 🙂