Constant payments

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Constant payments

NurseNarkissa
Casual Listener

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

3 Replies

Re: Constant payments

Rock Star 22
Rock Star 22

Hey @NurseNarkissa, I'll be happy to help.

 

What's happening with your Spotify account exactly?

Billy-JRock Star 22
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Re: Constant payments

NurseNarkissa
Casual Listener

Last few months within a week of payment my spotify keeps saying payment failed and to update payment details. Yet it was paid and my bank account reflects this. Then this month they took 2 payments 5 days apart. It's getting beyond a joke and needs to be fixed. 

Re: Constant payments

Rock Star 22
Rock Star 22

Hey @NurseNarkissa.

 

That's odd! In this case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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