Credir Card Charge

[6sl3ml-s_upeg]

My credit card is being charged with a description, but when I enter to my account it is free.

Is there a way I can know wich account belongs the charge.

Thanks 

[Luke]

Hey @6sl3ml-s_upeg,

You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

Have a great day!

LK608

[q-s3c0_w3e04n]

I did cancel it last week but they still charge me $9.99 I want my refund back

[Luke]

Hey @q-s3c0_w3e04n,

Please be aware that a refund is never guaranteed and all requests will get evaluated on a case-by-case basis by the support.With that in mind, please fill out the contact form to create a ticket with support.
The support will do their best to get in touch with you as fast as possible, but please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Have a nice day!

LK608