Currys 6 months free code won’t work

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Re: Currys 6 months free code won’t work

Moderator
Moderator

Hi there all,

 

Thanks for hanging in there! We know it's been a while and we want to make it clear why redeeming the offer might not be working out for you. We're also giving you some additional steps to try.
 

All eligible users who have never had Premium before (on your current or another account), should be able to get the offer.

Note that if your account is quite old and you're getting the error message that you're not eligible, you have probably had Premium before and are not eligible. 

If you are eligible but get an error message or any issues, try this sum-up of the steps we have provided by far, plus some more:

 

  1. Disable any adblockers on the web browser when accessing Spotify.com.
  2. Enable cookies. You can use this link as a guide. For Chrome users, you may need to choose Site Settings (under Privacy), then Cookies before seeing the options you can toggle.
  3. Open an incognito window from a desktop computer - copy, paste and open this link: https://spotify.com/login
  4. With the page open, log in to the account you want to redeem the offer on.
  5. Once logged in, you must copy, paste, and open the following link in the incognito window. Note: Make sure that the URL is correct and that you end up on the page that says "Verify your code". https://www.spotify.com/uk/claim/currys/redeem/
  6. Enter the code from Curry's and click on Get Premium.
    • If the account is eligible and the code is working, you should get the option to start a 6-month free trial of Premium. You can then enter your payment details and start the subscription. 
    • If the account isn't eligible, you should get the message "It looks like you’re not eligible for that offer, but we found more for you". If this happens, then you're not eligible for the offer. 
    • If the code isn't working, you'll get the error message "The code you entered doesn’t exist. Try again". If this happens, check the code and verify that you're entering the correct one. If you have done so, and it's still not working, proceed to step 7:
  7. If the link on step 3 didn't work, place the token at the end of this URL on the same incognito window used earlier

 

Let us know if any of these steps does the trick. If not, feel free to reach out to support here.

 

Keep us in the loop!

 

PetyaModerator
 
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Re: Currys 6 months free code won’t work

SLFuller
Casual Listener
Please note I have never had premium, this is still not working for me. The only time I have downloaded the app was for this deal, it’s clearly a problem for a lot of people which is very disappointing.

Kind regards

Simon
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Re: Currys 6 months free code won’t work

Angeljay1981
Casual Listener

Hello 


As per my previous response none of your links point to a page that says "Verify your code" they only point to the page that says "Get Premium" once pressed refreshes the same page. 

 

No where is there a area to enter a code on any of the links given. 


Why has spotify made a deal with currys when it does not even work and I have tried to separate codes from currys! 

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Re: Currys 6 months free code won’t work

SLFuller
Casual Listener
I can’t believe the issues people are getting on this and there are no resolutions.

This is a very poor marketing ploy that has backfired, the should be something to sort out all of these unhappy customers!
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Solution!

Re: Currys 6 months free code won’t work

MusicLover19992
Visitor

I've finally solved the issue for me. Hopefully this will work for someone else. 

 

I visited the below address via a Private Safari browser. 

 

https://www.spotify.com/uk/claim/currys/

 

Logged into my new account. Then paste the below address into your browser. Replacing the "xxxxxxx" part with the code you were given by Currys

 

https://www.spotify.com/uk/claim/currys/?code=xxxxxxxxxx 

At first it'll look like the link/code has not worked, but once you press the "get premium" button, the page changes!!

 

 

View solution in original post

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Re: Currys 6 months free code won’t work

3doorary
Visitor

I don’t know if has something to do with apple products, I tried and tried on my iPad and iPhone 7 and got no where, then tried on a Lenovo 7 inch tablet which is android and the curry’s link on their website worked first time, happy days here.

To qualify for the offer it does say Apple and Beats products do not count .

so maybe Spotify have made it hard to register the code through an Apple product, just a thought, maybe completely wrong though.

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Re: Currys 6 months free code won’t work

JonW
Visitor

This worked for me! Thanks

 

You might want to add that after entering the URL with your code at the end, you must press enter first, and allow the page to load up and then press join premium on that page.

 

 

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Re: Currys 6 months free code won’t work

Gerald11
Casual Listener

Hi I got the Spotify offer from currys and had exactly your problem so I tried the solution and as you said it didn’t work and got the get premium site however I then noticed looking at the address that it had dropped the word redeem at the end so I added it pressed enter and it took me too the site verify your code and it worked free Spotify till June I hope this helps

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Re: Currys 6 months free code won’t work

Hannahabi
Casual Listener

 worked!

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Re: Currys 6 months free code won’t work

Moderator
Moderator

Hey there @Hannahabi and @JonW,

 

Thanks for keeping us in the loop and glad to hear that @MusicLover19992's tip did the trick!

 

We've marked it as a solution so it's more visible for users having a similar issue.

 

Don't hesitate to give us a shout here in the Community if there's anything else we can help with.

 

Have a lovely day 🙂

KaterinaModerator
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