DEBITO NO ACREDITADO EN SPOTIFY

[Miguelgomez]

Plan

Premium

Argentina

Device

Samsung j2pro

Operating System

 Android

My Question or Issue

I have an automatic debit on my uala card for 300 Ars of spotify, in the spotify application it is not yet credited that I am already paid.

[Ivan]

Hey there @Miguelgomez, 

Thanks for reaching out - we’re here to help!
 

Hope you don't mind us replying in English as it's the Community's official language.
 

Sometimes Spotify users create more than one account for different reasons. In such a case you might have both free and Premium accounts. If you're accidentally logged in to your free account, you won't be able to see Premium features. 

We suggest you head to this help page. Make sure you check all the troubleshooting steps and especially the ones for finding other accounts.

Hope this helps. Let us know how it goes.