My old Facebook account was deactivated and is tied to my Spotify account. I cannot access it as my profile is a series of numbers. How do I access my account if I can't access it through my old Facebook?
If you intialy created a Spotify account using FB, i'd suggest reactivating the account, create a new mail based account and reach out to support to have them merged so you can have you data transfered from one to another.
Let me know if you need further help 😃
OneByBooRock Star 18
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You can request a password by putting the numbers you see into the field. You should regain access to your account that way, and will be able to use the account.
You can decide if you want a new account though. If you do, make sure your music collection is stored in public playlists. You can then visit your old account with your new account and grab all your songs from there. You’ll be able to visit your old account by putting the following string in the search bar: spotify:user:username
Don't forget to replace username with your old username (the numbers you see now).
Hope it's a bit clear. Let us know if you have further questions 🙂
In that case it sounds like it's best to get in touch with support. They should be able to find and manage your subscription for you through the payments system. You can get in touch with support here.
Hope it will work! Let us know if you have further questions.