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Debit Card

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Debit Card

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Last Feb. 9,2019 , i registered for a free trial on Spotify using a Debit Card. I was immediately charged the amount of $4.99usd.  I didn't really mind since that's how debit cards work. They charge you right away. I was also expecting that my advance payment would somehow be carried over the next month. 

Today, I received an email that my premium account is suspended. Kindly look into this matter. 

Thank you.

 

 

Screenshot_2019-03-09-17-07-58-56.png
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Re: Debit Card

Rock Star 18
Rock Star 18

Hey there @ValerieVB,

thanks for posting in the community !

 

Can you please describe, add a screenshot or quotes the mail you got ?

It'll help getting to know this issue and solve it quicker.

 

Waiting on you're update 😃

OneByBooRock Star 18
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