Help Wizard

Step 1

NEXT STEP

Decrease student discount signup complexity

Decrease student discount signup complexity

I wanted to sign-up for the student discount in the Netherlands, but the system wanted me to provide a letter from my university which was at most 3 months old. As my university only sends me one letter a year, it was not possible for me to sign up.

 

Then i went to Apple Music, where i merely had to press a link in an email they had send to my student email and i had a subscription.

If this could be made more easy, I would probably come back to Spotify.

Reply
1 Reply

Hey @KaasdeKaas, welcome to the community!

 

Sorry to hear you had to jump through many hoops to get the student discount.

 

Before doing a manual verification, you should have the option to enter your student details to be automatically verified, without attaching documents.

 

Don't worry, I'll gladly pass your feedback on to the right team about this.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts