Delete Payment Method

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Delete Payment Method

Visitor

Plan

Premium

Country

Mexico

Operating System

Windows 10

 

There is no option to remove my Payment Method

As much as I like the comodity of renewing my premium plan with just one click, the moment I hit the "Cancel Premium Suscription" button, there remains no way to manage my payment methods (including a payment method removal process).
I hate it, because so far, I've only manage to "change", Not Delete, my payment method, and only while I'm subscribed to the service. There exist no way to remove ALL my payment methods from the platform, which can easily be fixed with some sort of Payment Method Managment Tool, and I suspect the only way out, will be an account deletion. If there is a way, please do tell, cause I'll leave the service for good if there is not. This is awful, Yikes.

1 Reply
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Re: Delete Payment Method

Rock Star 18
Rock Star 18

Hi there @MiguelCore

thanks for reaching out about this !

 

A user can always edit or change the given payment method.

To do so, you can use this help page and create the changes you wish.

 

However, in order to remove you payment method, you'll need to cancel the account following this steps and it'll get removed automatically when your subscription period is over.

 

Hope this answers your question 🙂

OneByBooRock Star 18
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