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Deleted facebook account, still charged

Deleted facebook account, still charged

My brother supscribed for the 3-months free premium subscribtion, but after about a month his facebook account got deleted. I couldn't cancel his subscribtion two months ago when the subscription ran out, so, naturally, I thought his spotify account got deleted along with his facebook acoount. But today he just got a letter from the bank, saying he's now being charged for a premium account.

How do I unsubscripe through a non-existing account? 

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1 Reply

Hey @Lassejac, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

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