Did not receive anything regarding Google Home Mini

[Suchre]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hello everyone, 

I subscribed to Spotify Premium with 3 months trial on 2018-12. I paid 0.99 for the trial period. My trial ended on 2019-03 and have been paying a premium membership charge. Even though I am a premium member, I did not receive any email regarding Google Home Mini.

Am I not eligible for that?

P.S. I am a student, so I recently changed my membership to Premium for Student. This change will be effective on May-16 onwards only.

Was changing my membership to Premium for Student an Issue?

Thank you!

[Billy-J]

Hey @Suchre, and welcome to the community.

Hope you’re doing great!

Could you let me know what country you’re in? 

I’d love to take a look 🙂

[Suchre]

Hi @Billy Joinville, I'm in Canada.

Thank You for taking a look at this issue.

[Suchre]

Hi @Billy Joinville, I'm in Canada.
Thank You for taking a look at this issue.

[Billy-J]

Hey @Suchre.

Thanks for confirming! 

This offer has now ended in Canada. I'd recommend keeping an eye on Spotify.com for future deals and promotional offers.

Have a nice day 🙂 

[Suchre]

Hi @Billy-J,

Since I was already a premium member when the offer was there, should I not have received the redeem link?

Thanks,

Subhash

[Billy-J]

Hey @Suchre.

Thanks for the reply!

If you didn't get a code to redeem your Google Home Mini, then you won't be able to claim one at this time since the offer is over now. 

Thanks 🙂