Didn't finish paying but sill took money

[silverblue]

I thought the student discount is going to apply to high schools too so I tried but didn't finish with the SheerID, when I cancelled the payment it still charged my money twice, and got no premium either way.

[Maxim]

Hey @silverblue,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.