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Diferent subscriptions pon lptop and Iphone apps

Diferent subscriptions pon lptop and Iphone apps

Hello, I'm login with same data, but on my desck top I have premium, but on my iphone have premium trial subscription? 

Please investigate it. My user name is: (Removed user's username)

 

thank you.

Reply
1 Reply

Hi @user-removed! Welcome to the Spotify Community.

 

There are a couple things that could have happened, we’ll help you get to the bottom of it.

 

Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates. If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?

 

If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one by accident. Please follow this guide in our FAQ to find out if you have a second account.

 

Let us know if you have any questions. Thanks!

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