Help Wizard

Step 1


Different billing account family account

Different billing account family account


Premium Family


The Netherlands



Operating System



My Question or Issue

Hi. So I just started a family account with my boyfriend. Before the family account I had premium which I paid with from my own bank account. I updated the family account with our shared bank account. Will I get money back on my own account? Or will I pay for the remaining time until next payment from my own money? 

1 Reply

Hi @Eeft, welcome to the community!


When you upgrade your subscription from regular Premium to Premium for Family, any remaining time that you've already paid for will be converted into a Premium for Family subscription, so this can bring your next payment date forward. You can review your renewal date on the subscription page.


Let me know if you have any other questions 🙂

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