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I am paying for premium but it is coming up on my account as I have it free, i want to cancel paying for premium as I got an upgrade with my phone company, Vodaphone, which includes premium in my upgrade plan but as my account is set as free I cant cancel it. I have been charged for premium 3 times since the middle May when I got my upgrade.

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Hi @laurencorry, welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account to see what we can suggest.

 

If you need anything else, just let us know 🙂

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