Difficulty with payments and purchases in Nigeria

[Papi_Afho]

Plan

Premium

Country

Nigeria

Device

Samsung A30S

Operating System

Android 11

My Question or Issue

So I've been using the Premium subscription for a long time now, but recently, about a month ago, I haven't been able to renew my subscription as all the debit cards I've been choosing are getting rejected. I've tried most, if not all Nigerian debit cards, however, they are getting rejected.

Moreover, there's no other payment method in Nigeria, as the card feature is the only way to purchase a subscription. 

Please, help me out! Thanks

[Jeremy]

Hi there @Papi_Afho,

Thank you for taking the time to post here in the Community We're sorry to hear that you haven't been able to renew your payment.

First we'd like you to check this article out and follow the steps that provided.

If that doesn't do the trick there's actually an ongoing issue about this here. You can Like the ongoing issue to show your support and Subscribe to it so that you don't miss any updates.

Let us know if we can help you with anything else in the meantime.

Take care 🙂