Discontinuing a pre paid premium plan

Discontinuing a pre paid premium plan

PariSol7

I have recently moved from India to United States. I had bought a long term pre paid premium plan while I was in India. However now that I have moved, I would like my library changed to the one available in the United States, but for that to happen my current premium plan needs to run out. I want to discontinue the plan I bought in India (I would not want a refund) and subscribe afresh in the USA. I don't want to create a new account and would prefer to continue on the same one.

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2 Replies

OneByBoo

Hi there @PariSol7,

thanks for reaching out !

 

You can cancel your current subscription at anytime using the steps provided on this help page.

 

However, you can implement changes and update your current country settings following the steps provided on this help page.

 

Let me know if you have any further questions 🙂

OneByBooRock Star 19
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Petya

Hey there @PariSol7,

 

Thanks for posting here! 

 

In case you need your subscription to end before the Premium time you have runs out after you've cancelled, you'll need to contact support. They can solve this for you asap. Then you can subscribe to the subscription you want, as long as your country and payment method match.

 

Keep us posted 🙂

PetyaModerator
 
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