Discount for High school students

aidanavarrete · 2017-04-20

So upload my debit card Information and I got charged but they nevers asked about my college info and and I'm not premium I can't listen to music on my account, but they charged me... please someone help me

Maxim · 2017-04-20

Hey @aidanavarrete,

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

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aidanavarrete · 2017-04-25

But I still haven't get my money back and not even the premium service... what do you then?

Maxim · 2017-04-25

The time this takes can vary, depending on your bank/credit card company.

For more information, please contact your bank/credit card company.

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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