Do I need to change my payment method after 1 fail?

[_rdlph]

Plan

Premium

Country

Indonesia

Device

-

Operating System

-

My Question or Issue

so the thing  is I forgot to check my account's balance, the payment failed, I rushed to make my balance eligible again, then spotify asked me to add another payment method

Actually I am wondering, do I need to change my payment method like right now? or can spotify just bill to the same address later after a few days?

[Luan · Accepted solution]

Hey, @_rdlph 
Welcome to the Spotify Community, and thanks for reaching out to us here!

If Spotify tried to charge your payment method, but if failed, your Premium subscription will not be cancelled immediately. Spotify usually tries again one more time, using the same payment method you set. If you already fixed anything that avoided the charging, you just need to wait until the next attempt. 

Keep an eye on your email, in case of any updates about it... 

Stay awesome!

Let me know if you have further questions or need anything else! I'd love to help! 🎶

[_rdlph]

thanks, turns out its just me being impatient, it came after 3 days, thank you again👍

[Luan]

Thanks for letting me know it worked properly on the second attempt, @_rdlph!

If you have other questions or if you need anything else, don't hesitate to reach out to us here in community again.

Have a great week!

Luan 🇧🇷🎶