Announcements

Help Wizard

Step 1

NEXT STEP

Doppio addebito Spotify 9,90

Doppio addebito Spotify 9,90

Salve, chiedo aiuto perche ho ricevuto il pagamento di premium due volte nel giro di una settimana, e non riesco a capire quale account e avvenuto il pagamento, e penso che sia piu di uno! 

Reply
1 Reply

Hey @marteoz, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Italian, you can reach out to us via email.

 

Have both payments completed? If so, try following the steps in this article to see if you can find an extra account. If you're able to log into it, cancel the subscription here.

 

If that doesn't help, reach out to us on Twitter or Facebook with your payment info.

 

If the payments are pending, wait to see if they both go through.

 

Let us know how it goes.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random