Double Charge per month Since November

Reply

Double Charge per month Since November

5-ecr_gs1o1m5
Casual Listener

Hey guys! Spotify has been charging me twice per month since November last year on the 15th and 24th of each month $11.99.

I'm on a premium plan In Australia and Bank through ING with it setup as a direct debit. Can anyone help me as it is very frustrating not being able to directly email or call then otherwise I will unfortunately have to Cancel! I've checked my emails and have had nothing from Spotify since last year! 

 

1 Reply
Highlighted

Re: Double Charge per month Since November

Rock Star 14
Rock Star 14

Hey there @5-ecr_gs1o1m5 !

 

No worries, help is here. I suggest you to check out this Spotify Answer. Hope it helps and let me know if you have any further questions.

 

 

MantisentilRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS