Double Charge

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Double Charge

Summergrace135
Newbie

Hi, I have just paid my family premium subscription today which is May 19th and it's saying my next bill will be on June 8th.. How am I just paying and am going to recieve another bill before the month is over? It would make sense if it was June 19th but it's far from it. Ive seen this come up before when I pay my bill but never thought anything of it until now. I use Mastercard gift cards so its nothing to do with my credit card company.

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Re: Double Charge

Rock Star 22
Rock Star 22

Hey @Summergrace135

 

When upgrading from regular Premium to a Family plan, no new charges should be made since your account is already paid, but your renewal date will come forward accordingly. That may be the reason you saw your renewal date change.

 

Hope it helps. :)

osorniosRock Star 22
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