Double billed this month

[Queseep]

This is my third contact regarding this same issue. I have been charged twice this month for service, first on 5/22/2017, then again on 5/29/2017. Neither of these charges are pending, but instead both were deducted in the amount of $9.99. I have also reviewed my receipts page which is inaccurate and only shows one payment. Please refund immediately.

[Jacob]

Hey @Queseep, welcome to the Spotify Community!

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

[Queseep]

I deactivated my Facebook account and I never had a Twitter. Please
provide an email contact or another means to resolve this matter just as
efficiently and promptly.

Using social media platforms to resolve issues I have with SPOTIFY is not
feasible nor should it be required.

[Jacob]

@Queseep,

To contact support over email, check out this online form: https://support.spotify.com/contact-spotify-support/ 🙂