Double charged accidentally..

[tosanadoo]

Hi, recently I wanted to know more about the Spotify Premium for students. I put down the information needed for payment, clicked continue to check whether i was eligable for the student discount or not. After that the browser lagged out and closed, so I put in the info again, checked the school and turns out I wasn't eligable. So I closed the tab and did not expect getting charged 7.49NZD twice. 

*PROOF BELOW*

Time that I sent this message 7.11PM UTC+12

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[Maxim · Accepted solution]

Hey @tosanadoo,

Check out this support article: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...

🙂

[MattSuda · Accepted solution]

Hey @tosanadoo

https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...

No matter if student verification was successful or failed, a temporary charge goes through. These are only temporary charges on your credit card and they should disappear in a few days. The only charge that you actually have to pay for is if you were successfully verified for the student discount.

[tosanadoo]

Problem solved, Cheers guys.

Thread now closed. 

[MattSuda]

Glad to hear