Premium for Family
My Question or Issue
I have just discovered that since activating Premium for Family on April 14, I have been double charged twice (April, May), ie. €5.99 for Premium, as well as €8.99 for Family.
Billing details follow:
<Moderator edit: Removed payment details>
Please review and refund. I am happy to provide additional information upon request. Thank you.
Solved! Go to Solution.
The double charge has been resolved with Spotify Support. The problem was that one family member initially subscribed to a 3-month offer with one email address and then used a different one with the Family sub.
Thank you for your time and advice. Tom