Double payment from Spotify!

[BeautifulBlue]

So for the last few months I have been being charged two times in one month from Spotify for $9.99. There is no customer service help what so ever, no number to call.

[Noah · Accepted solution]

Hey @BeautifulBlue,

Thanks for reaching out. Welcome to the community!

I'm sorry to hear that you’ve been charged multiple times. I'd recommend taking a look at the "Why have I been charged?" support article for some more help with this.

Let me know if you have any questions — I'll be here in case you need any further help 🙂

[BeautifulBlue]

Hey Noah, I checked out the link that you recommend, but honestly that did not do anything nor did it answer any of my questions. Apparently this happens a lot I've been reading others comments and the reviews. Thanks so much for all your help. 😊

[Noah]

Hey @BeautifulBlue,

Thanks for getting back to me!

Just to confirm, were you able to resolve the double billing issue?

If not, I'd recommend checking out this Spotify Answer.

Looking forward to your response 🙂