Double payment in march

[snulla0809]

Hi

You are charging me twice for family premium in march, one payment EUR 14.99 on 4th march and then again 14.99 EUR on 13th march .

How can this be corrected ? In your solutions you say i might have subscribted twice, how can i see if i have done so? As i thought i had only registered once on Spotify family premium.

best regard

GJ

[SergioDavid]

Hey @snulla0809, welcome to the Community!

In this case, it's best if you reach out to us on Twitter or Facebook with your account and payment info.

They'll take a closer look to see what's going on.

Hope that helps 🙂