Duo change automatically to standard account

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Duo change automatically to standard account

ovidoomendez13
Visitor

Hi,

A month ago I subscribed to a duo plan, but after the first month free Spotify has charged me the standard rate and my partner lost access, what to do? 

Plan

Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

1 Reply
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Re: Duo change automatically to standard account

Rock Star 11
Rock Star 11

Hey @ovidoomendez13 , 

 

Welcome to the Community!

 

I recommend you to get in touch with the Support. You can find some more info on how to do this here: https://www.spotify.com/about-us/contact/

Have a great day! :)

BruneliciaRock Star 11
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