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Duo invite does not work. I keep getting an error message.

Duo invite does not work. I keep getting an error message.

"There was a problem. Please try again later." This is the message I receive when I click on the invite link from my husband, who lives in the same household. I've logged out of all accounts, tried on all web browsers, and on my iPhone. He has sent the link multiple times over the past month, to no avail.
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1 Reply

Hey @duffeya ,

 

Thanks for coming to the Community.

 

Have you switched from one Premium Family plan to another within the last 12 months?

Let me know 🙂

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