Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I opened spotify to find 2 free months of duo, I then exited the app to ask my wife and when I got back on I cant find the promotion. All I can find is 1 month of duo free. Any idea where I can get the 2 months back?
Hey, @BAKEDX420X
Welcome to the Spotify Community, and thanks for reaching out to us!
The free-trial offers may vary time from to time and this 2-month offer might not be available anymore in your region. If you can only find the 1-month offer now, this is the only one available for your account at this moment.
Don't forget to take a look at the terms and conditions of the offer and just for your information, in the major part of these offers, is required that the user never had the Premium before.
Stay awesome!
If you have further questions or if you need anything else, let me know! I'd love to help!
Regards,
Luan 🇧🇷
Same thing just happened to me. Opened the app. Received the offer. Went to do a little research on Google. Came back a few minutes later to accept the offer and it was gone.
Same thing happened to me!
Same here.. how stupid.
Same here. Do you want my business or not? Very strange marketing strategy. Was going to sign up, but won't bother now.
Same thing. The offer didn't expire. I literally tried to get it a couple minutes after I saw the ad. But now I can't find it anywhere.
Your programers need to do better. This is absurd
Same, wish there was an offers section in the app
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…