Early payment

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Early payment

manolayrisse
Newbie

Hi,

It is april 3 2018, I was supposed to be charge on april 4 2018 to renew my premium family. I cancelled my Premium today but a receipt with the date april 4 is already on my account and it says that my next payment will be on may 4. It is not legal to take my money one day before the due date. What can I do ? 

Thank you.

1 Reply

SergioDavid
Roadie

Hey @manolayrisse, welcome to the Community!

 

If you were charged after cancelling, and your subscription is set up through us, reach out to our support team via Twitter or Facebook. They'll be able to see what's going on and what to do next.

 

We hope that helps.

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