Buenos días, hace aproximadamente un mes, adquirí la suscripción en la cual podria pagar dicha suscripción a través de mi recibo de telefonía, pero hoy quiero eliminar la suscripción, cuando me acerco al panel de usuario/suscripción no me aparece el boton de eliminar suscripción. Me contacte a mi proveedor de telefonía, y me dijeron que tendria que eliminar la suscripción a través del propio aplicativo y/o pagina de spotify. No puedo eliminar la suscripción, y temo a que me vuelvab a facturar.
Soy de Perú, y la empresa de telefonía, es Entel PE
Gracias
Solved! Go to Solution.
Hey, @joseph9512
Welcome to Spotify Community and thanks for posting!
Hope you don't mind I'm answering you in English...
About your issue, I suggest that you take a look at this article below and follow the steps presented there:
Keep me up-to-date about your issue and let me know if it worked. If didn't, I will search for another solution to your problem.
If you need more info or have any other questions, let me know! I'd love to help!
Best Regards,
hezorg
Hey, @joseph9512
Welcome to Spotify Community and thanks for posting!
Hope you don't mind I'm answering you in English...
About your issue, I suggest that you take a look at this article below and follow the steps presented there:
Keep me up-to-date about your issue and let me know if it worked. If didn't, I will search for another solution to your problem.
If you need more info or have any other questions, let me know! I'd love to help!
Best Regards,
hezorg
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