Announcements

Help Wizard

Step 1

NEXT STEP

Entering a Duo subscription but with an existing account in the family

Solved!

Entering a Duo subscription but with an existing account in the family

My mom is currently using a premium individual plan through her cellular provider. Recently, they dropped Spotify because Spotify encourages users to pay directly to them. Being a senior citizen, she needs help paying digitally.

 

So I want to help her by subscribing to a Duo plan. When I do so, how will her billing be? Should she stop using her service now? She still has until August 21, 2024.

 

Hopefully someone can help (both of us) so I can proceed with the subscription.

Reply

Accepted Solutions
Marked as solution

Hey @gnokee,

 

Thanks for reaching out.

 

There's no reason why she should stop using Spotify due to this 🙂 She could even use it after August 21, but on the Free service if she doesn't upgrade to a Premium plan (or join a Duo/Family plan).

If you decide to subscribe to Premium Duo here, you'll be able to invite her account to your plan as soon as her account is back on the Free plan.

 

I hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @gnokee,

 

Thanks for reaching out.

 

There's no reason why she should stop using Spotify due to this 🙂 She could even use it after August 21, but on the Free service if she doesn't upgrade to a Premium plan (or join a Duo/Family plan).

If you decide to subscribe to Premium Duo here, you'll be able to invite her account to your plan as soon as her account is back on the Free plan.

 

I hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hey, thank you for this. This enlightened me for a bot. Will be enlightened further when the due comes and when I go premium. Thanks again!

 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random