Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Erro conta Premium cancelada sozinha

Erro conta Premium cancelada sozinha

Fiz a inscrição promocional para R$1,99 da conta Premium por 3 meses, após desinstalar o App . A conta voltou a ser Free e agora está cobrando R$16,90 para migração de conta Premium para Free. Como retornar a minha conta Premium procional? Ainda estou no primeiro mês da promoção!
Reply
1 Reply

Hey @gabriely89, welcome to the Community!

 

We hope you don't mind if we reply in English. We suggest you reach out to us via email with this contact form. You can also find us on Facebook or Twitter. Our team will be able to take a closer look at your account to see what we can suggest.

 

If you need anything else, just let us know 🙂

Suggested posts