Erroneous payment

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Erroneous payment

arturp
Casual Listener

Hello. I got Premium subscription last month which has ended recently. I didn't want to extend Premium subscription for the next month but surprisingly was charged today without any agreement. I would like to cancel Premium subscription and return my money.

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Re: Erroneous payment

Rising Star 20 Keanu_C
Rising Star 20

Hey @arturp Welcome to the Spotify Community!

 

To cancel your Subscription with Spotify. Go to Spotify.com and sign in to your account. Once you do that on the top left you will see "Profile" Click that and then Accounts. You will then be taken to your "Account Overview" where on the left side if you scroll down a bit you will see a category labeled "Subscription" click there and then you will be able to cancel your Spotify Premium.  

 

Once you have done that go to this Spotify Support Page and fill out the necessary information to get a refund.

 

Happy Listening!

Keanu_C

Keanu_CRising Star 20
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Solution! 1 person liked this

Re: Erroneous payment

Rising Star 20 Keanu_C
Rising Star 20

Hey @arturp Welcome to the Spotify Community!

 

To cancel your Subscription with Spotify. Go to Spotify.com and sign in to your account. Once you do that on the top left you will see "Profile" Click that and then Accounts. You will then be taken to your "Account Overview" where on the left side if you scroll down a bit you will see a category labeled "Subscription" click there and then you will be able to cancel your Spotify Premium.  

 

Once you have done that go to this Spotify Support Page and fill out the necessary information to get a refund.

 

Happy Listening!

Keanu_C

Keanu_CRising Star 20
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 person liked this

Re: Erroneous payment

arturp
Casual Listener

Thank you for help ;)

Re: Erroneous payment

Rising Star 20 Keanu_C
Rising Star 20

Glad i can help! :)

 

Happy Listening!

Keanu_C

Keanu_CRising Star 20
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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