Error 404 on "new-30-days-free-trial-terms-and-conditions"

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Error 404 on "new-30-days-free-trial-terms-and-conditions"

Cenislav
Casual Listener

Country: Czech Republic

 

My Question or Issue

 

I wanted to see the terms and conditions for free trial but none of the links are working. All leads to https://www.spotify.com/cz/legal/new-30-days-free-trial-terms-and-conditions/ which gives me Error 404.  

 

There are some photos where I have found those broken links.

 

spotify 3.PNGspotify 2.PNGspotify 1.PNG

 

4 Replies

Re: Error 404 on "new-30-days-free-trial-terms-and-conditions"

Rock Star 22
Rock Star 22

Hey @Cenislav, thanks for reaching out to the Community!

 

Could you try this using a different browser? A private/incognito window will work too.

 

Let me know how this goes :)

Billy-JRock Star 22
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Re: Error 404 on "new-30-days-free-trial-terms-and-conditions"

Cenislav
Casual Listener

I have tried Chrome, Edge and Mozilla and none of them worked. Also tried different language settings (us instead of cz) and got the same result.

 

Re: Error 404 on "new-30-days-free-trial-terms-and-conditions"

Rock Star 22
Rock Star 22

Hey @Cenislav,

 

Thank you for trying those steps!

I'm taking a look at this, and I'll get back to you ASAP.

 

Thanks for your patience :) 

Billy-JRock Star 22
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Note: I'm not a Spotify employee.
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Re: Error 404 on "new-30-days-free-trial-terms-and-conditions"

Rock Star 22
Rock Star 22

Hey @Cenislav,

 

Thanks for waiting. I've tried the link again, and it seems to open as normal without a 404 error. Could you give the link another try now to see if it works?

Keep me posted :) 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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