Announcements

Help Wizard

Step 1

NEXT STEP

Essai 30 jours gratuit

Essai 30 jours gratuit

Bonjour, hier je me suis abonné à Spotify. J'ai payé 8,99 euros. (Réduction psplus)

Par contre je n'ai pas profité des 30 jours d'essai gratuit... (J'ai vu cette offre après coup)

Je peux toujours bénéficier de cette offre?

Cordialement

Reply
1 Reply

Hey @Megave2009, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in French, you can reach out to us via email.

 

It's possible that you weren't prompted to start the 30-day trial because you weren't eligible. Your eligibility depends on if you have been Premium before or if you used your payment method to get a trial in the past.

 

If that's not the case, reach out to us on Twitter with your account info so we can take a closer look.

 

Hope that helps 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random