Eu cancelei o premium duo só que meu dinheiro não estornou, e eu nem usei

[#1]

Eu acabei nem usando a conta premium, minutos depois eu já quis cancelar

[Kiril]

Hey there,

Thanks for posting in the Community! We hope you don't mind us answering in English as this is the official language of the forum.
 

I get that you are requesting a refund after you've canceled your subscription without using it. In this case it's best to contact our Support team, as only they can take actions on your personal profile and handle your private data.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.