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Even after I cancel subscription, it still says premium will be auto-renewed?

Even after I cancel subscription, it still says premium will be auto-renewed?

Hello, so I have tried a number of times to cancel my subscription, however when I go to my account on Spotify, it still says your subscription will automatically renew on 21/3/2017. Is there anything I can do to stop Spotify from charging me every single month? As I want to switch to the family plan however, this is stopping me from doing it. Thank you!

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1 Reply

Hey @Hanley123,


You don't need to cancel your subscription to be able to upgrade to Premium for Family. Simply visit https://spotify.com/family and upgrade! 🙂 Everything will be changed in your account automatically so you don't have to worry about being charged for Premium and Premium for Family every month.

 

Hope this helps!

MaximSpotify Star
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