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[tara20001]

My Facebook account  was hacked about six months ago and without thinking I deactivated  my Facebook account  and I had Spotify premium connected to that account. My problem now is I can't get into my Spotify account and get rid of my premium, and it's still charging my card. I have done everything I can think of called  my bank and have it blocked, didn't work. I looked all over for a number to Spotify and can't find one, can someone please help me out I don't know what else to do.

[MonicaM_Bogota]

Hi, @tara20001!

Welcome to the Spotify Community.

Since your account was created through Facebook, you won't be able to use it without having that profile active.

Don't worry, our Accounts team can help you with this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.